Returns & Exchanges
At ARTEMER, we want you to be completely satisfied with your purchase. If your item isn't the perfect fit, you may return it within 30 days of delivery for a full refund or exchange, provided it remains in its original, unworn condition.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Prepare the Package
Securely pack your items in their original ARTEMER packaging, ensuring all tags are attached and the return form is included inside.
- 3.Ship Your Items
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.
- 4.Receive Refund
Once our quality control team inspects and approves the return, your refund will be processed back to your original payment method within 5-7 business days.